Refund and Returns Policy

Last updated: 09/05/2023

Digital Product Purchases

At SVGandPrintDesigns, we understand that buying digital files online can be a unique experience. We aim to provide high-quality digital products and exceptional customer service. Please read our return and refund policy carefully before making a purchase.

Refunds

Due to the nature of our products, which are digital files that can be downloaded and used immediately, we do not offer refunds. As soon as a digital product is downloaded, it cannot be returned.

Customer Support

Nonetheless, we prioritize customer satisfaction and are always ready to help customers facing issues with their purchases. If you experience technical problems accessing your purchase, discover file quality issues, or need assistance using the digital product, please contact our customer support team within 15 days from the date of purchase and provide a detailed explanation of the issue. We will review your request on an individual basis and we will attempt to resolve any download or quality issues and provide guidance on how to work with your digital purchase. We are committed to providing prompt assistance and resolving any problems you may face.

Unauthorized Sharing and Distribution

Our company takes unauthorized sharing and distribution of our digital files seriously. Purchased files are meant for the use of the original purchaser only. Unauthorized sharing, distribution, or resale of our digital products is strictly prohibited and may result in legal action.

Changes to this policy

We may update this Return and Refund Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Return and Refund Policy on our website and indicate the date of the latest revision. We encourage you to review this policy periodically.

If you have any questions or concerns regarding this Return and Refund Policy, please Contact Us.

Thank you for choosing SVGandPrintDesigns for your digital product needs